Delivery Policy – Elara Home

At Elara Home, we are committed to delivering your favorite products in a timely and secure manner. Please review our delivery policy to ensure a smooth shopping experience.

Delivery Locations

We offer shipping to locations within [Country/Region]. If you are located outside this area, please contact our customer service team for further assistance.

Delivery Options & Timeframes

We provide a range of delivery options to suit your needs:

• Standard Shipping:
  Estimated delivery time is 3-7 business days after the order is processed.

• Express Shipping:
  Estimated delivery time is 1-3 business days after the order is processed.

• Same-Day Delivery (For Select Locations):
  Place your order before [cut-off time], and your items will be delivered the same day.

Order Processing

Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays). Once your order is processed, you will receive an email confirmation with your tracking details.

Delivery Charges

• Standard Shipping: [Insert cost or free shipping conditions]
• Express Shipping: [Insert cost]
• Same-Day Delivery: [Insert cost]

Shipping fees will be calculated at checkout based on your location and selected delivery option.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your package by visiting [Courier Name]’s website or through the tracking link provided.

Undeliverable Packages

In the rare event that your package is undeliverable, it will be returned to us. We will contact you to arrange for reshipment. Please ensure that your shipping details are accurate at the time of purchase to avoid delays.

Delivery Issues

If you encounter any issues with your delivery, please contact our customer service team at [Insert contact information] within 48 hours of the estimated delivery time. We will work to resolve the issue as quickly as possible.